Crystal Shores West 901

"We had a great family vacation. "

"It was a pleasure to have you and we are so happy that you enjoyed your stay! I hope lots of great memories were made! We look forward to having you stay with us again. "

"Renting is so easy and you get peace of mind with their amazing customer service they truly are a text and phone call away! What issues we did have were minimal or not their fault. Minor cleaning needed to be done first getting there. The condominium has 2 elevators and both barely worked at the same time in which we heard is a common thing at other places as well.
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"Brenda, thank you so much for the great review! We do make ourselves available 24/7 to address any questions or concerns our guests may have. We look forward to hosting your next trip to the beach!"

"The condo was spacious, clean, decorated well and the view of the beach and Gulf was marvelous. The customer service from Sunset was top notch."

"Tonya, it was a pleasure to have you! We are so happy that you enjoyed your stay at Crystal Shores West! Please give us a call when you are ready for your next beach trip!"

"The rental was great. Furnished well and close to shopping and restaurants. We had a corner unit with beach view "

"It was a pleasure having you and we are delighted that you enjoyed your stay! We look forward to hosting your next vacation! "

"Spacious condo with beautiful view of the Gulf. Fit our family of 7 comfortably. Having a washer/dryer in the unit was nice. Parking was always easy to find. Short walk to coffee shop and even closer to the beach. Pool was small and the swim through to the indoor was closed while we were there. Linens were not all clean in our condo and oven was dirty inside. They may want to check in with their housekeeping service. Overall, beautiful space and fit our needs for the week of Spring Break."

"Brett, thank you for the review and the feedback. We will certainly look into these things you mentioned. We value our guest's input as a means to make improvements. We look forward to seeing you again!"

"Good "

"Woo hoo! Thank you, Kenneth, for the review! Glad you had a good time! Come back and stay with us again!"

"We had a fantastic time with our families and the property exceeded our expectations! We had two very minor maintenance issues that management dealt with immediately! The only major problem we encountered was that one of the elevators was out twice during our stay. This will not hinder us from booking again next year!!"

"Awesome!! Thank you so much for the great review! We regret any maintenance issues our guests may have during their stay, but we have a great maintenance team to take care of anything that may arise. We look forward to having you stay with us again!"

"We’ve been going to OB and Gulf Shores for years. First time at Crystal Shores and we were very happy with this condo. Location is great and parking is no problem. Biggest rub on the whole week was that this place has 2 elevators and they are constantly busy! There was even a day when they were down to 1 elevator and it was frustrating everyone in the building. Something you need to consider when it’s 100° outside and standing by an elevator for up to 20 minutes and then it’s packed when the door finally opens. Outside of that everything was great, condo had amazing views and felt like home. "

"Brian, we appreciate the review and we are so glad you enjoyed the condo! What a bummer about the elevators! We do not manage the building, so we have no control over those, but I know that must have been frustrating! Hope to see you again!"

"Very much appreciated the location, size, cleanliness of this unit. Kitchen was great."

"Yay!! Another five star review! Thank you, Pascal! We appreciate you and would love to have you stay with us again!"

"The thing that stood out is the beautiful view. Very nice condo, would stay again. During the busy season, you will need a little patience with the elevators. "

"William, thank you for the review! We were glad to have you! I do understand about the elevators. They can be very busy during peak season. We would love to have you stay with us again!"

"Everything was as described, communications we clear and the unit was perfect for our stay. Clean and well maintained. The pictures were a match to the in person experience. Location is great and right on the beach"

"Ron, thank you for the five star review! We are so glad you enjoyed your stay at Crystal Shores! We look forward to booking this condo for you again! Give us a call!"

"Staff was great! We had to change our travel plans last minute because of Ian. Condo was clean, pictures of condo were accurate, views were the show stopper! We lived on the balcony!Loved how close to the water we were. We were very close to the pier. We were minutes away from restaurants, shops, boat rides. Loved everything about it. Well worth the 10 hour drive. Hope to come back next year!
2 things I will mention that has nothing to do with the rental...
1. The pool is only 4 ft deep. 2. You have to pay for parking if you have more than 1 vehicle. "

"Joe, thank you so much for the great review! We love getting five stars! I'm so glad we were able accommodate you and your group! We would love to have you stay with us again!"